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Terms & Conditions


The following terms and conditions have been prepared to help you make the most of Transformation Pilates' services. These terms and conditions, constitute the entire agreement between you and us in relation to the services we provide when you are using our studios, attending our classes and visiting our website, including any external event in which Transformation Pilates participates.


In these terms and conditions the following definitions apply:

  • ‘Transformation Pilates’, ‘We’ or ‘Us’ means Transformation Pilates LTD.

  • ‘Member’ or 'You' means someone who has completed our registration form electronically through our website or external booking site TeamUp

  • ‘Class’ means a class or activity provided by Transformation Pilates.

  • ‘Studio’ or 'Studios' means the location at which the class occurs as indicated by Transformation Pilates.


By agreeing to our terms and conditions you are granted a personal, limited privilege to enter and use our studios and equipment without prejudice to our other rights with immediate effect if you agree with the above. Please do not use any of these services if you disagree with any of our terms.


Membership of Transformation Pilates


  • Before taking part in any class at Transformation Pilates a registration form and waiver must be completed online

  • Your registration information is held by our third party software supplier - Team Up.

  • By completing the Transformation Pilates registration whether online using our website or at the studio you are applying to become a member of Transformation Pilates and accept these terms and conditions.

  • Acceptance of a member is at the sole discretion of Transformation Pilates.

  • A person will cease to be a member if their membership is terminated under these terms and conditions.

  • Transformation Pilates reserves the right to expel anyone from the premises, terminate a membership and/or refuse to renew a membership for anyone who fails to comply with these terms and conditions.

  • By coming to Transformation Pilates classes you consent to having your photograph taken and being filmed from time to time. These may be used for social media or marketing purposes. If you do not want to be photographed or filmed, please notify Transformation Pilates via email

Class booking


  • Classes can, subject to availability and your eligibility to book, be booked online from up to 30 days before the class starts.

  • All classes must be paid for in advance.

  • Bookings can only be made online if you have an active membership.


Cancellation of your class booking


  • If you are unable to attend a class, we will give you a class credit as long as you give us 12 hours notice of your non attendance.

  • If you book in for a class but don’t turn up for any reason, that class or the amount will be deducted from your membership account.

  • We reserve the right to cancel classes, if a class is cancelled you will be issued with a class credit.

  • Class credits cannot be transferred between members and are not refundable.


Cancellation of your membership


  • If you wish to end or amend your membership, 30 days' notice must be given via your online account. This notice can only be given after your first full month of membership.

  • Booking and/or signing in must be all done using your own account and membership. Using another members account or membership is fraud and will be dealt with accordingly.

  • From time to time we may host special offers or promotions, which may have different or temporary terms and conditions.

  • We reserve the right to end any membership if you fail to comply with these terms and conditions in any way.

  • Membership prices can change at any time at Transformation Pilates discretion, we will give you 30 days' notice before any changes are made.

  • No refunds can be given in relation to our membership deals.

  • If membership is paid by direct debit the member authorises Transformation Pilates to debit any credit or debit card provided by the member for the monthly membership fee (or any outstanding fee) without notice to the member.

  • Any lapses in membership, including late or non-payments will be dealt with individually but may lead to administrative charges.


Health and Safety


  • You acknowledge that you are fully aware that the participation in classes or workshops involves risks and that you accept all the risks of participating.

  • You affirm that you are in proper physical condition to participate in any activity associated with Transformation Pilates, its classes and equipment, and are aware that there are risks in participating in any physical activity, potentially which could result in injury, serious injury or death.

  • You agree to declare all injuries, illness, pregnancy and medication being taken whilst filling out the registration form. If any of these change whilst being a member at Transformation Pilates, you will make us aware before your next visit and prior to undertaking any further classes.


Limitations of Liability

  • Transformation Pilates, nor its employees or agents shall be responsible for any loss, damage or theft of property held by you or your guest.

  • Transformation Pilates does not accept liability for any loss or damage of personal items on its premises.

  • Transformation Pilates cannot be held responsible for any personal injury, illness or, in the worst circumstance death which happens on our premises or as a result of our facilities or services provided.

  • Without prejudice to the conditions set out under our Health and Safety terms, it is your responsibly to ensure you are in the appropriate physical and mental condition to participate in a class or operate equipment. If in doubt it is your responsibility to ask a member of staff for help.

  • We do not accept any liability in connection with any third party websites which may be linked or accessible through our own site, and we do not approve or endorse the content of such sites. Please read our Privacy Policy for more on data protection

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